The Little People Book of Purpose & Performance

A reality check on people processes for charity and third sector leaders in only 12 minutes.

See where good intentions are getting in the way

Spot where kindness, loyalty or habit may be making it harder to deal with performance, accountability or role clarity.

Get a clear view of what needs attention

Eight direct questions help you identify where something is drifting, being worked around or costing more than you realise.

Know where to start

You’ll finish with a score, a clearer sense of what is really going on, and one practical place to begin rather than another enormous HR to-do list.

The Little People Book of Purpose & Performance

Eight questions. One score. Twelve honest minutes.

See where good intentions are getting in the way

Spot where kindness, loyalty or habit may be making it harder to deal with performance, accountability or role clarity.

Get a clear view of what needs attention

Eight direct questions help you identify where something is drifting, being worked around or costing more than you realise.

Know where to start

You’ll finish with a score, a clear sense of what is really going on, and one practical place to begin rather than another enormous HR to-do list.

Download The Little Handbook of People Problems

A practical guide to awkward conversations at work, with clear examples of what to say, what not to say, when to pause, and when to get support.

What is The Little People Book of Purpose & Performance?

Charities are usually very good at talking about purpose. The harder bit is making sure the people delivering that purpose are clear on what is expected of them, supported to do good work, and held accountable when things are not working.

That is exactly what this edition of The Little People Book explores.

Across eight short questions, it looks at the areas charity leaders often find hardest to talk about honestly: underperformance, hiring, expectations, reasonable adjustments, pay, accountability and the person everybody has quietly learned to work around.

There is no HR exam to pass and no perfect score to chase. The point is to help you notice where something may need attention before it becomes a much bigger people problem.

You’ll score each section as you go, then use the result to work out where your organisation is strong, where things are inconsistent, and what might be worth dealing with next.

Why You Need This

Most people problems build slowly. A conversation gets delayed. A role becomes unclear. Somebody else picks up the slack. A manager keeps compensating because tackling it feels harder than carrying it.

And when you are running a mission-led organisation with limited time, money and capacity, it is very easy for that to become normal.

This guide gives you a quick, self-reflective way to look at what is happening now, without turning it into a giant HR project. It helps you spot the areas that may be draining time, confidence or performance, and gives you a practical place to start.

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